Don Wheaton takes home second Consumer award
It takes more than a pretty smile to do the work that everyone at Don Wheaton does day in and day out. In the age of the internet, a dealership that fails to live up to its customers expectations will be exposed quickly and publicly. One of the main sources for excellent customer input in Canada is DealerRater.ca. The website acts as a clearing house for customer reviews for a dealership’s sales and service operations. DealerRater has named Don Wheaton the best Cadillac dealer in Alberta. And for the second year in a row, Don Wheaton has won the DealerRater Consumer Satisfaction Award.
For a dealership to have this kind of success within the DealerRater system is no small feat. The website calculates a dealership’s (like Don Wheaton) score based on the number of reviews as well as how strong those reviews are from customers, using a zero-to-five scale. DealerRater uses similar criteria plus a few other expectations for the Customer Satisfaction Award.
Overall, Don Wheaton has received nearly 200 reviews with an average customer rating of 4.9 out of a possible 5 stars. Or, to put it more plainly, 98 percent of people that have visited Don Wheaton and left a review of their experience on DealerRater.ca would recommend the dealership to friends or family.
Everyone at Don Wheaton is very proud to receive this kind of recognition. However, awards are not what drives our team. We are simply working hard to bring people together with vehicles that will best serve their needs as well as their budget.
If you would like to experience the different and better way Don Wheaton works for its customers, make an appointment with a sales professional today.